Fluent English Hospitality
English training for hospitality professionals.
The Full Story
About
This English school specialises in coaching professionals in the hospitality industry, including hotels and restaurants. Tailor-made short courses are designed to be interactive and dynamic, featuring role plays and practical exercises based on real-life scenarios. Specialised programs are also available for mountain professionals. Each lesson is adapted to the specific needs of learners, with flexible and experienced coaches ensuring a personalised, effective, and engaging learning experience. Ideal for those looking to enhance their communication skills in a professional hospitality setting.
The Founder
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Hi there, I am Carolina a CELTA-certified English teacher with a love for good food, exceptional hotels and relaxing spas (and a big love for mountains).
I created this project to combine my passion for teaching with my appreciation for great service—and to help hospitality professionals feel confident and proud when they speak English at work.
I truly believe that a well-designed English course can do more than improve grammar—it can boost team confidence, elevate guest experiences, and increase revenue.
There’s nothing better than seeing students thrive, grow, and realise what they’re capable of.
Your success is what keeps me going!
Mission
Fluent Hospitality English was born in Milan, Italy, from a passion for language learning and a deep appreciation for exceptional service. The mission is clear:
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To deliver effective, straight-to-the-point courses focused on what professionals truly need—no unnecessary grammar or unrelated skills
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To design personalised study methods that promote lasting, meaningful learning
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To equip clients with confident and effective communication skills
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To provide high-quality, engaging sessions in a relaxed yet professional environment
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With a specialised focus on the hospitality sector, the project is driven by the industry's youthful energy, international character, and dynamic pace.
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Vision
The vision is to become a trusted partner for hospitality professionals worldwide, supporting confident communication with an international audience. Mastering English is seen as a key to unlocking new opportunities, enhancing service quality, and building cultural bridges. Through tailored coaching and a human-centered approach, the goal is to inspire lasting growth—both professionally and personally.
